Terms and Conditions

Terms of service

We constantly review all aspects of our website to ensure all information contained within is correct to the best of our knowledge, this includes prices and descriptions. However, we will not accept liability for errors or omissions in the description and specifications of the goods or services or their prices as advertised on this website, or any other part of the site. If an order is made, and it includes such an error, it will not be accepted.

Our systems are updated regularly, but human errors may occur. All orders are subject to acceptance and availability. If your order is no longer available, or we are currently out of stock, we will contact you via the supplied details to inform you as soon as possible. At this point, you may wish to receive a refund, choose a different product or (subject to availability), wait until the item is back in stock.

We work hard to make sure that this website is free from viruses or defects but cannot guarantee that it is. We will not be held responsible for any loss or damage to computer or any other equipment caused by using this website. We recommend that you invest in the appropriate software to protect your belongings.

At the point of ordering goods or services on weaselandthebug.com, it represents an offer on your part to purchase the goods or services with the selected method of payment. Our acceptance of your order brings into existence a legally binding contract between us.

All the details that you provide to Weasel and the Bug through checkout at weaselandthebug.com for the purpose of ordering or purchasing goods must be true, accurate, and current.

Credit cards, debit cards or PayPal accounts that you are using must be your own and you must ensure that there are sufficient funds in your account to cover payment of the product(s) ordered. We must receive payment in full for the goods/services ordered prior to your order being processed. Please ensure that your registered payment address and your billing and/or delivery address match, we reserve the right to cancel and refund your order if this information does not match.

If you wish to amend or cancel your order please contact us via weaselandthebug@gmail.com If we have already dispatched your order, you will have to pay to return any items to us. If you have placed an order using the “£50.00 free delivery” promotion of more than 10% below the £50.00 delivery, the postage is no longer free and which you become liable for, postage will be deducted from the returns. 

Invoiced orders are payable upon receipt, we will allow up to 48hrs to pay, failure to pay within this time will result in cancellation of the invoice, the items will then be returned to stock. (this does not apply to our savers club this has its own terms)

The price payable for goods that you order are as set out in our website. Only one offer/discount code can be used per order.

Your statutory rights if you are a consumer (an individual acting outside of the course of your business or trade),: there are certain terms implied into your contract with us which we cannot exclude, or limit (for example, under the sale of goods act 1979 we have to supply goods to you which are of satisfactory quality and fit for their purpose). It is important for you to know that nothing in these terms and conditions affects your statutory rights. If you would like more information on your statutory rights, contact your local trading standards office (www.tradingstandards.gov.uk) or citizens advice bureau (www.citizensadvice.org.uk). We may update or amend these terms and conditions from time to time to comply with law or changes in business requirements. any changes will be shown on our website.

By placing an order with us you confirm you have read, understood and accept the terms and conditions then in force. if you do not agree to any of the terms and conditions, do not place your order. these terms and conditions are governed by English law. in the event of any matter or dispute arising out of or in connection with these terms and conditions, you and we submit to the exclusive jurisdiction of the English courts.

All rights, including copyright, in this website are owned by or licensed to Weasel and the Bug. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our written permission.

We will never make your personal details available to other companies for marketing purposes. We will keep a record of your address details with the intention of processing your order only.

We do not store payment information, all information is collected by our payment gateway providers and retained as per their terms.